Having watched the video of the two parents, the question I would have asked is why THEY didn't seek out further areas of support for their deaf son ? If you have a child born with issues (I did too), then the very first thing I did was explore avenues of support and interactions and education aspects for the future, in fact, I did it BEFORE my child was born. Most parents when expecting a new child think about things like that, and if a child is born with an issue then you look into aspects of that too. Just because an Dr offers a CI doesn't mean you have to take it... perhaps it's different in America ?
What I didn't do was sit with an medical professional and get told to pursue this or that option, I was certainly offered no advice other than the medical one. I can think for myself.
"I wish I had been told about and introduced to deaf people who know all about being deaf.." (do they ?) ASL/BSL users know all about that yes.... know all about CI implantees, we've seen scant evidence of that so far, we have seen a lot of opposition. Unbiased ? erm.. don 't buy that ! and why could they not have heard about deaf people before or had never seen them ? (We tend to be very elusive don't we !). Americans live very sheltered lives obviously.
All we read was cultural deaf OPPOSING audiologists and the medical profession offering up cultural/sign advice. The problem mainly is the American system of medical support, much different from the UK. In the UK the money factor is less apparent. AN audiologist can advise on an CI because that is a medical procedure, we do not expect them to advise on cultural awareness of deaf people. If we take this awareness to logical conclusions do they show parents the realities of being deaf on the street ? the issues they will still have ?
If they are going to suggest alternatives let's see them all. It's only fair then, the parents can balance the good against the plain awful. Why not an CI wearer who is successful too ? there are numerous that are. I can well understand a parents concerns with a disabled/deaf child, but ultimately THEY are responsible for seeking out options, not taking medical ones and then blaming them because culture offered a better deal.
My area ENT is a typical of most (Ear, nose and Throat diagnosis), on the wall there are addresses of deaf clubs, posters about sign language etc, you couldn't miss them if you tried. Do not audiologists in America have anything like that ? Surely amongst the leaflets and pamphlets and flyers they have, sign is there somewhere ? If not then the NAD should be more pro-active in that. They could too try to bring audiologists onside, since attacking them will just mean non-cooperation, then parents really will not get aware. Those that are unable to look for themselves...
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