Monday, 31 October 2016

Hear Advisor

Are you hard of hearing and you’re frustrated because you can’t hear conversation so well in noisy places? Have you thought about recommending a quieter place to your friends but nothing came to mind?

That’s exactly why we designed HearAdvisor: an accessible resource that can be used to both rate and find hearing friendly venues near us, so that we can recommend in no time a place to meet, or just a quiet place to enjoy time by ourselves.

HearAdvisor provides a simple and convenient way to discover places and leave reviews. Helping you to rate places by the following important categories:

- Background Music
- Staff Awareness / Understanding
- Quieter spaces available 
- Echo / reverb level

HearAdvisor was designed by Hearing Hacks - a community of hearing aid users, find out more about us on hearinghacks.com

Anger at Deaf murderers going free.

Image result for deaf murders in autraliaAuthorities need to draw a line in the sand and not let two deaf people who murdered a man return home simply because there's no suitable facilities to detain them, prosecutors say.

Jake Fairest, Georgia Fields and her former boyfriend, Warwick Toohey, were found unfit to stand trial over the 2015 murder of Robert Wright.  Toohey, 30, and 27-year-old Fairest are intellectually disabled while Fields, 20, suffers from atypical autism and has low intelligence.

The trio were instead subject to a special hearing before a jury which last week found they murdered Mr Wright - who was also deaf - by throwing him off a flat's balcony in Ringwood.  After the jury's decision Justice Jane Dixon declared the trio liable to supervision.

That means the court must make a supervision order that can be custodial or non-custodial

Deaf People 'Incapable' of juror service...

You might have thought any ordinary person of sound mind can serve on a jury, but actually no. Various groups are excluded in many countries including the UK, Ireland and Australia because of legal prohibitions. 

In the UK and Ireland, for example, deaf people are deemed “incapable” of serving as jurors if they need an interpreter, since interpreters are not permitted in the jury room. Blind people, meanwhile, are usually excluded at the judge’s discretion because they can’t read the court materials.

The law for both groups is similar in Australia and was recently confirmed by a final appeal decision in the Australian High Court regarding a deaf woman named Gaye Lyons who needs an interpreter even though she can read lips. She took legal action after she had been excluded from serving on a jury in Queensland in 2012.

In a decision that will potentially influence courts in the UK and other jurisdictions, the court held that Ms Lyons had not been discriminated against. It said the problem was in fact a lack of legislative provision for deaf people and could therefore only be addressed by politicians.


Saturday, 29 October 2016

Fire Safety for Deaf/HoH

Public sector websites/apps and new accessibility standards

Image result for include !Will this force PS areas to include captions and sign at the same time ? and stop the random access approaches by bias, that causes issues at present ? Inclusion, it isn't just a word.

Websites and mobile apps operated by public sector bodies in the EU will have to correspond to new accessibility standards under new EU laws finalised earlier this week.28 Oct 2016

The European Parliament approved a new Directive on the accessibility of the websites and mobile applications of public sector bodies (44-page / 379KB PDF) on Wednesday, voting to endorse a draft backed by the EU's Council of Ministers earlier this year.

The new Directive, which stems from European Commission proposals first published in December 2012, has still to be entered into the Official Journal of the EU (OJEU). After that procedural step is taken, EU countries will have 21 months to implement the legislation into national laws.

Public sector bodies will then have a further year to apply the accessibility standards to new websites. Existing websites must be upgraded to conform to the standards within two years of the deadline for national implementation of the Directive, and mobile apps must conform within 33 months of that date.

Under the new Directive, public sector bodies must "make their websites and mobile applications more accessible by making them perceivable, operable, understandable and robust". Public sector bodies can adhere to those requirements by implementing measures in line with technical standards. They are only required to adhere to the new requirements "to the extent that those requirements do not impose a disproportionate burden" on them.

Should Sign language be taught in all Schools ?

Image result for noInitially no, at least not in isolation.  This would totally undermine any attempt to educate the UK population in deafness, or hearing loss awareness. Would we not be endorsing the view 'All deaf people sign..' again ?

In asking the question how to raise real awareness ? at this time, we can't, because of polarised approaches to access, support, rights, and inclusion. Basically, any call for sign language tuition on the curriculum cannot proceed anyway, because the teachers do not exist to run a class nation-wide.

In raising 'global' awareness of issues of deafness and loss, we would require a major mind-set, and shift, and new vocational course to train up teachers who are aware themselves. Just because these people can teach sign, or lip-reading does not make them qualified to teach hearing children, or loss awareness because of their speciality..  Such teachers, tend to exist only in specialist schools at this time, and work only with the individuals who need that speciality.

Another problem is teaching sign language WITHOUT including cultural aspects, or obscuring hearing children's perceptions on grammar they are still acquiring.  A class could not be started until we were confident conflict on grammar acquisition, would not arise. The calls for sign language tuition is about more effective communications with 'Deaf' people only.  We would be doing 11m people with a hearing loss a great disservice by concentrating on just .00550 of their entire community.

Factually main access to daily hearing life, is text, not sign for deaf people, advances in technology also suggest, that apart from direct socialising, sign awareness isn't needed, as deaf prefer other deaf peers, not hearing, their entire social set up is based around that, would they cope with hearing in their world ? When they are claiming deaf areas are their 'refuge' from them. In educating hearing people, you are not educating deaf people for the changes.  It's a one-way approach...  That doesn't work in social terms.

There is no certainty that the minority of deaf sign users are fluent either in the 'language' they 'prefer'.  A lot have no direct knowledge of their 'culture' either.  With the dissolution of many deaf schools, those most experienced have drifted away and/or retired, so the expertise would have to be re-acquired, but, with modern-day inclusive process, because since the inclusion of many access and equality laws over the last 30 years have been updated, singular approaches would be difficult to proceed with.  Sign continues because they have card of 'Culture' to play.

Today, BSL is NOT fully recognised in law via the UK, (particularly in education), where the primary approaches are still mooted as all-inclusive. There are still primary issues of basic choices, expressed by parents.  Parents of hearing children may well feel, their child needs a higher priority put on other subjects and languages first, and wary of their children being taught different grammatical approaches at this critical learning phase.

Sign classes were introduced in some FE schools a while ago, and were abused by hearing students who used such classes to gain points to go to University, and never actually used sign anywhere else, or entered the supportive areas for deaf.   

Research into sign at infant/primary level, found a marked reluctance to continue with sign language after age 7. Opinion differs as to why, but consensus seems to suggest 'peer pressures' change as they go into areas where older children are and, who then, 'follow the herd'.

There was no appreciable gain between ages 7 to 17, the same areas they are suggesting sign should be on the curriculum.  Let us approach the question direct.  What is in it for hearing people, to acquire a signed language ?  How will it benefit them ?  The questions may appear contentious, but we have to ask them, we go to school to learn skills we need, when we leave.  

If we are to follow that to logical conclusion then the area most in need of communication support and awareness, are the 11m currently without it, not the BSL user.     Fairness and equality suggestions an holistic approach would satisfy us all.   

However, the UK lacks ANY course, vocational or otherwise, to train up the people needed to teach that awareness. You have sign courses, you have random lip-reading ones, sporadically placed, (mostly in city areas only), very few if any, operate a unified approach to awareness, because they are specialising. There is no such thing as organised 'deaf awareness' except as a sop to access and inclusion policies.  The fact the terms deaf or Deaf are used at every level, and often via a 'scatter gun' policy, identifies such areas as polarised, and very biased or random, already.

Deaf Culture and BSL are not even taught in unison with grass roots in many respects, as we see 'cultural centres' being set up to teach sign, but without the inclusion OF, 'Deaf' communities around them, they are DIY 'Jobs for the BSL boys and girls' who teach Hearing who want to work in the field, but, those they teach get no 'HI' or hearing loss awareness.    There is a lot of 'culture' thrown in with the sign, to flesh out  credibility, which is not entirely accurate either,and won't benefit a sign learner in real terms, to communicate more effectively..

You would be hard-pressed to find many in UK deaf clubs au fait with Mr Eepee' or Milan.  With deaf people or with HoH people, there is ONLY one issue to be addressed, communication.  Culture, is a side show, to that main event. On an equality, and idealistic level, yes, we should all learn to communicate with each other, but this puts all the onus on schools to do that, who are under huge pressures from many other areas of disabilities, and languages, as well as ethnic and cultural demands being made on them.

BSL is just 1, of 260 of them.  No-one is teaching children to lip-speak properly. Some faith schools will refuse to include sign language, they may have their own cultural norms, which would be reflected in any class make up these days.  E.G. recent deaf.read posts included e.g. Nigerians who hide their deaf children away because they feel deafness is a curse.   Some Asian communities who won't even let their deaf child go to school.  There is an Asian lady in her 70s in my deaf club, who never went.  

Our kids will struggle to cope, meeting all those demands, and so will already hard-pressed teachers, expected to accommodate 69m people who are different.  Unless communication awareness is taught as a basic, ATR would never support any singular approach, because that would unfairly discriminate by default.  We do think communication is vital, but everyone's is, not just that of the few.



Friday, 28 October 2016

Accessing Universal Studios...


Amanda, Anthony and Raquel spend the day at Universal Studios Hollywood and discover how to get accommodations for the Deaf and Hard of Hearing at the park, which rides have access for the Deaf and HOH and which don't! Make sure to watch this before your next visit!

Redefining what ?

Image result for redefine !More mileage inferred here, with regards to who speaks for Deaf, but who gets to speak for deaf/HI PEOPLE ? Sign users cannot speak for all of us either, but they will continue to try.

Whilst both the USA and UK cultural deaf are strident in putting their points, both tend to infer they speak for all deaf , even HI people, often omitting the capitalisation of their identifying terminology, and suggesting a unified approach to equality with HoH via campaigns, which we know doesn't happen, at least in the UK has never happened.

It looks like the USA tends to  take a more inclusive approach, but there are large areas of the signing community who go it alone. Most distortion comes from 'statistic'  abuses by the culturally deaf community.  There is a debate in the UK regarding how BSL using deaf confuse support systems by abusing the 9-11m statistic of those with hearing loss, to suggest they are all BSL using deaf, a point HI would never attempt to make about them, because sign use would defeat it.  They have no control of their 'hearing loss' platform.

A recent 'free' Deaf relay health system launched last week suggested there were 11m BSL using deaf people, while the stat was 11m with hearing loss, the census statistic filled in by BSL people, only identified 15,000 of them in England.

A classic example of lies, damned lies and .... whatever we can get away with. We all know this goes on, every charity concerned with hearing loss or deafness does the same. We are not aware how statistics are gathered in the USA, in the UK we are not able either, to identify the 11m claimed, or unsure how that figure was arrived at in the first place.  Mostly it is think of a number and dare the system to challenge it.  They can't, we can't either, but it is still win-win for us.

Via the system, they operate on a much simpler level, gearing support, to identified need coming from the person with the issue. If a need isn't seen or asked for, they have no legal obligation to meet it, these people don't exist.  The system, have no records whatever of having to support the figures the Deaf and HI communities are declaring exist, nor able to put up the people in person. 

Obviously we as those with needs, feel they are just avoiding support provision instead, or discriminating, that isn't entirely fair, some of it happens, a lot simply doesn't.

In the UK the issue is an unwillingness to accept/acknowledge the differences between Deaf, deaf, and HoH etc.  There is a blanket declaration and law, for groups to be 'all inclusive'. The infamous 'Deaf & HI' remit. Theoretically, it is illegal for sign users to promote ONLY own areas, and neither should the HoH be doing the same, because support is based on inclusion.

BSL people and HoH people 'should' be putting up a united inclusive front, for campaigns and support, acknowledging the differing requirements of each..  This doesn't happen. Although support charities all carry that same remit, most don't adhere to it at all.  It is really time the deaf and the rest lobbied as separate entities to end the confusion, especially, as this is undermining support, and the basic need requirements of most, by totally distorting the awareness message.

In the UK awareness of loss and deafness is in chaos, mainly because cultural deaf are so successful in their approach, and because the remaining majority of those with hearing loss are apathetic or don't campaign at all.  Most of the victims of this inadequate approach to support sadly, are elderly people, vulnerable deaf unable to speak for themselves, or the HI isolated, which we should all be ashamed of, because their need is greater, at least equal with ours.  

We have an obligation to support them.  It is accepted the divide is almost complete in many areas in real terms, but the vacuum is being filled by extremes, NOT good !

Thursday, 27 October 2016

Speech/Language Therapy for Deaf/HoH..

10 Deaf Kids 1 powerful message !



Every day, Deaf people "fail" the hearing test immediately after being born, face "language delays" with their hearing family that don’t learn their natural language, and attempt "perfect speech" in order to fit into the hearing world. They fight to use interpreters that benefit both the hearing and the Deaf, and deal with job discrimination — all simply because they cannot hear.

Ironically, the practice of teaching signs to hearing babies is booming due to practical, emotional, and cognitive benefits validated by research. Hundreds of thousands of hearing people are taking ASL classes in high school as well as college — making ASL the third most-studied language, according to Modern Language Association. Many come out of the experience proclaiming how beautiful ASL is. 

Even while ASL is beautified, Deafness is still perceived as something that needs to be fixed. This makes Deaf people seem unequal, abnormal, and even defective. Deaf people are perplexed by this, as they see themselves as equal, diverse, and an attribute to this world.

"TODAY WE ASK, WHEN CAN YOU SEE US THE SAME WAY DEAF SEE THEMSELVES?"

It is our hope that this message will raise awareness, and at the same time, encourage Americans to join the Deaf community in the ongoing fight for equality.

Where do you work ?

“Where do you work?” “What do you do for a living?” In America, these are among the first questions a new acquaintance will ask us. This simple inquiry reflects the cultural emphasis placed on work and career choice in the modern world. But for many, this dreaded question serves as a reminder that even work is a privilege.

A recent survey conducted by TotalJobs, one of the UK’s leading jobs boards, revealed that more than half of d/Deaf and hard of hearing employees have faced discrimination at some point during their career because of their deafness. Approximately 25% of the survey’s respondents reported leaving a job as a result of discrimination. Just last year in the United States, deaf protestors marched on Washington D.C. to demand access to work, holding a banner that read “75% of Deaf are not working in USA.” What these numbers and actions suggest is that while companies are proudly touting diversity initiatives and proclaiming themselves to be “equal opportunity employers,” the reality does not match the narrative. 


Discrimination in Hiring.

Often, discrimination against deaf individuals begins right in the interview stage. Deaf/ HoH job candidates face the difficult task of revealing their disability to a potential employer, knowing full well how this might impact their chances of getting hired.

Deaf job seekers who use ASL as their primary form of communication are forced to decide whether they will hire their own interpreter for a job interview and pay out-of-pocket; or whether they will invoke their ADA right to have an interpreter provided by the company they are interviewing with.

While it might seem obvious that companies should provide interpreters for interviewees, as legally required, the unfortunate reality is that this makes deaf job candidates seem like a “burden” right off the bat. At this stage, a person who is d/Deaf is trying their best to make a good impression and, fair or not, asking a company to pay for reasonable accommodation during the interview process creates a stigma that is hard to overcome.

Take the example of Ricky Washington who applied for a job at McDonalds in 2012. Washington was a qualified employee with experience as a cook. He disclosed on his application that he was deaf and he was granted an interview, however once he asked McDonald’s to provide an interpreter for the interview, it was cancelled and never rescheduled. The restaurant management continued to interview and hire new workers while denying Washington the opportunity to interview. This is discrimination and it’s a violation of the Americans with Disabilities Act.

Ambulance Service new App for deaf/HoH

The Welsh Ambulance Service has launched a new mobile app designed to interact with patients.

The bilingual app is a tool which will aim to assist those who are deaf, hard of hearing, who don't speak English as their first language, have learning difficulties, or whose illness or injury affects their ability to communicate. It is available to download for both staff and members of the public, and will contain images and text that will help to ascertain important information and identify details of a patient who has been involved in an accident.

Developed by the NHS Trust's Patient Experience and Community Involvement Team, the app, which is available on mobile phones and tablet devices, is based on a small booklet that was issued by the service three years ago.

The trust's director of quality, safety and patient experience, Claire Bevan, said: "Our staff will often come into contact with members of the community who have difficulty communicating, whether it's through injury, illness or because they speak a different language.

"As a trust it's important that we recognise the communication needs of each individual and are able to find out those crucial details.  "Especially in the event of a medical emergency, it's vital that we have a simple means available to quickly discover what symptoms they're experiencing, as well as their medical history.

The app is available to download on mobile phones using the iOS, Android and Blackberry systems.

To get the app you can follow the following steps:

For iOS, search your app store for 'PreHospApp'
For Android, search 'pre hospital app'
For Blackberry, search for 'Pre-Hospital Communication App'
Ms Bevan added: "This app is a very positive development in addressing that and we would encourage members of the public and our colleagues alike to download it to their phones."

Wednesday, 26 October 2016

Signing Santa !


Already !!!

State appeals judgment for deaf litigant denied interpreter

Image result for justiceThe state of Indiana is appealing a federal court ruling that a deaf Indianapolis man was discriminated against when he was denied an interpreter for a court-ordered mediation session in his child custody case.


Indiana Attorney General Greg Zoeller’s office filed a notice of appeal Friday and will challenge the ruling in favor of Dustin King at the 7th Circuit Court of Appeal. District Judge Jane Magnus-Stinson ruled in May that Marion County courts discriminated against King and violated the Americans with Disabilities Act by denying him an interpreter to participate in the federally funded modest means mediation program.

King ultimately participated in the mediation with the assistance of a family member who could interpret American Sign Language. Magnus-Stinson wrote that Marion County’s offer to waive the mediation requirement was not a reasonable accommodation, and that the court acted with deliberate indifference in denying a qualified interpreter to which King was entitled under Title II of the ADA.

Magnus-Stinson previously rejected the state’s request for an interlocutory appeal and last month awarded King $10,000 in compensatory damages for emotional distress and $380 in attorney fees for the process of requesting an interpreter through the court.

King is entitled to legal fees for prevailing in this action before the U.S. District Court for the Southern District of Indiana. 

Deafness is shameful...

Diarmuid Laverty who volunteered in Kenya's deaf communityA deaf Co Londonderry teenager travelled to Africa to help kids whose hearing impairment is perceived as a punishment from God. He tells Stephanie Bell how volunteering is helping to break down taboos.

Magherafelt teenager Diarmuid Laverty knows the challenge of living every day without hearing - but nothing prepared him for the horror of spending the summer in a country where deafness is considered a curse from God and children are ostracised because they cannot hear.

Diarmuid (19), who has started the second year of a degree in psychology with criminology at Manchester Metropolitan University, has just returned from three months volunteering among the deaf community in Nandi County in rural Kenya.

Poverty and prejudice mean deaf children in Nandi are often ignored and receive little support at school. Deafness is a source of shame for families and many parents don't know any Kenyan Sign Language (KSL) to enable them to communicate with their own children.

Diarmuid flew to the region to try and help to change this by volunteering with a new initiative in Kenya run by the International Citizen Service (ICS), in association with the deaf charity Deafway. ICS is funded by the UK government and managed by leading international development charity VSO.

He taught KSL to parents of deaf children so they could have a full conversation with their child for the first time. He also helped them access support for their children and taught local hospital staff KSL so they can support the deaf community more in future.

Alongside nine other people from the UK and 11 Kenyan co-volunteers, who are also deaf, Diarmuid also helped stage a deaf awareness march on September 16, which brought around 100 deaf and hearing people together from all over Nandi to fight for the rights of deaf people and bring an end to the discrimination.

"Disability in Kenya is quite stigmatised. Some people think that disability is a punishment from God or a curse. Some parents feel so embarrassed and ashamed that they hide their deaf children away," he says.


Tuesday, 25 October 2016

Deaf and the Jury Laws...

Various groups are excluded in many countries including the UK, Ireland and Australia because of legal prohibitions. In the UK and Ireland, for example, deaf people are deemed “incapable” of serving as jurors if they need an interpreter, since interpreters are not permitted in the jury room. Blind people, meanwhile, are usually excluded at the judge’s discretion because they can’t read the court materials.

The law for both groups is similar in Australia and was recently confirmed by a final appeal decision in the Australian High Court regarding a deaf woman named Gaye Lyons who needs an interpreter even though she can read lips. She took legal action after she had been excluded from serving on a jury in Queensland in 2012.

In a decision that will potentially influence courts in the UK and other jurisdictions, the court held that Ms Lyons had not been discriminated against. It said the problem was in fact a lack of legislative provision for deaf people and could therefore only be addressed by politicians.

Lyons’ case is now being referred by the activist group People With Disability Australia to the UN Committee to the Convention on the Rights of Persons with Disabilities. The UN committee already condemned two other legal decisions earlier this year to exclude deaf people from juries in New South Wales in Australia in 2012. Meanwhile, the British Deaf Association has been actively lobbying for deaf people to serve as jurors in the UK.

As things stand, however, it looks like this strange situation is more likely to be changed by politicians than judges – whether in Australia or the UK. As one of the people spearheading research into deaf jurors, there is certainly plenty of evidence as to why it should change. I am not aware of any equivalent work into blind people but some of the same observations would almost certainly be applicable.

For deaf jurors, there’s no comprehension issue. I helped establish that legal facts and concepts can be conveyed in sign language effectively enough for deaf people to access court proceedings and legal texts as well as hearing people. Deaf jurors will misunderstand certain terms and concepts, but no more than anyone else.

A survey of legal professionals and sign language interpreters from various countries in 2013 subsequently found that those in jurisdictions that already allowed deaf jurors tended to be more comfortable with having them. Having said that, respondents didn’t have a problem with deaf jurors in principle and thought they could serve successfully as long as there were clear supportive policies and guidelines and training for interpreters and court staff.

"... the problem was in fact a lack of legislative provision for deaf people and could therefore only be addressed by politicians"

A final study in which I have been involved – which is not yet published – explored a simulated trial involving a deaf juror with interpreters in Australia. The deaf juror participated effectively and was a key contributor in the deliberations. The other hearing jurors overwhelmingly said they weren’t aware of the interpreters being engaged in the process or airing their opinions about the case. They saw them as neutral and not affecting the deliberation process.

In feedback sessions earlier this year, judges, lawyers, jury managers and people from deaf organisations agreed the evidence shows there is no social or linguistic impediment to deaf jurors in principle. The legal professionals did believe that the right to a fair trial should override the right to do your civic duty as a juror. They said that providing interpreters would be complex, but was achievable with careful planning. The increasing use of video conference technology was specifically mentioned as a way to provide access to interpreters more easily.

Overall, the evidence strongly suggests that deaf people should be able to serve as jurors – and it is hard to imagine any good reasons not to extend blind people the same rights. It’s time the law was changed in the UK, Ireland and Australia to make this possible. Other countries already permit these kinds of people to serve, including New Zealand and most US states.

The governments and law reform commissions in the UK, Ireland and Australia are all considering this issue at present: it’s high time they took it forward.


Australian Deaf History Book...

Demand for more terps and captions...

Always refreshing to see campaigns approached in a unified manner, please, others follow.

Access to local government and jobs is lagging for the hearing impaired in Sioux Falls.

That’s the message a group of hearing impaired Sioux Falls residents were spreading this week during a rally for Deaf Grassroots Movement (DGM) South Dakota in front of Carnegie Town Hall. They say city government needs to be more inclusive to the deaf community and that means providing more interpreters at official proceedings and make closed captioning available when viewing public meetings online.

“Though great strides have been made for many people with disabilities, the deaf and hard of hearing community often feels left out,” said Barry Carpenter, a 59-year-old truck driver who’s been hearing impaired his whole life. “Ramps and elevators are now commonplace and … braille and auditory accommodations are often made available for those with vision impairments. But accessible communication for many deaf and hard of hearing people is often an afterthought or simply not made available."

Thursday’s rally made Sioux Falls one of 118 cities across the country to hold awareness demonstrations this year to shine a light on what Carpenter and DGM say is a lack of communication access and barriers in employment and education that deaf and hard of hearing people face every day.

According to DGM, 70 percent of deaf Americans are unemployed or underemployed, in part because employers are hesitant to hire an interpreter to assist in the interview process. And if a deaf person is hired, employers are worried about future interpreter expenses, said Rick Norris, executive director of InterpreCorps, an American sign language interpreting agency.

Nationwide launches online sign language service..

This is a BSL service, it is not an access medium for 11m HI.

SignVideo Live will allow British Sign Language (BSL) users to take full advantage of the services that Nationwide has to offer. 

The free service can be accessed via a link on Nationwide’s website (www.nationwide.co.uk) which will enable customers who are deaf and hard of hearing to access a BSL interpreter through video. From here, the interpreter will connect the customer to the customer services helpline, relaying the call live like any regular call.

Currently there are 11 million people confronting deafness and hearing loss in the UK, with approximately 150,000 BSL users. This emphasises the need for a customer experience where those who use BSL can confidently and independently manage their finances.

Video relay service is becoming increasingly popular in the customer services industry and complements Nationwide’s goal to provide an all-inclusive service for its customers. Available on computers, laptops, tablets and smartphones, the service is easily accessible in whichever way the customer chooses to use it.

Lost CI...

LOST: 11-year-old Harvey Bancks has lost his cochlear implant
A MOTHER has appealed for people to keep a look out for her son’s lost hearing implant.


Harvey Bancks has been deaf since birth and had cochlear implants at 18 months and then again at seven years old to help him hear.

He started at Canon Slade School in September but on his walk home to Bromley Cross last week he lost one of the £5,500 implants which is usually attached to the side of his head.

Mum Lisa Bancks said: “When it is throwing it down with rain I tell him to take one out because they are not waterproof. Obviously he has to keep one in because he needs to hear traffic. So he took the right one off and somewhere between school and home he has lost it.”

The implants which 11-year-old Harvey has on both sides of his head are like a hearing aid with a wire that goes to a small disk.If anyone has found it they can contact Mrs Bancks HERE.