A WELSH Ambulance Service app which helps frontline staff to interact with patients who have additional communication needs has been nominated for two awards.
The new app was launched in December 2016 to assist people who are deaf, don't speak English as their first language, have learning difficulties, or whose illness or injury affects their communication. Since then it has been downloaded almost 2,000 times and uses images and supporting text to find out information about patients, such as their symptoms.
The bilingual app has now been shortlisted for the finals of both the Patient Safety Awards and the Excellence Wales Awards.
The Patient Safety Awards recognise UK organisations striving to improve patient safety in healthcare, while the Action on Hearing Loss Excellence Wales Awards celebrates those going above and beyond to be accessible to people in Wales who are deaf or have hearing loss.