Now the DWP is to ban politicians from helping welfare claimants by refusing to answer queries or offer your political representation any information. This follows recent complaints by the Citizens Advice Bureau in the UK, the DWP were pro-actively blocking calls from UK welfare and disability advice centres.
The Department for Work and Pensions (DWP) has been branded “outrageous” for effectively trying to stop an MP from helping one of their constituents. But this policy change has been a long time in the making. Labour and Co-op MP Kate Osamor has had problems helping a claimant.
It boils down to the fact the DWP has changed its rules about disclosing claimants’ information to third parties. Osamor realised the DWP change in policy on 14 September.