"Can AOHL research into what access and support is available to those with hearing loss who DON'T use sign language? I am getting told none of the 7 trusts in Wales provides any established service?"
If you are from Wales NOT a sign user but using other formats, and reading this, help ATR research the NHS trusts in Wales by using an FOI request for answers to this question. Maybe the Welsh NHS trusts will respond to you where they have NOT responded despite the law, to ATR. We know sign users have a national and regional supportive set up for their needs, we are not seeing any such set-up for anyone else. Don't be re-directed to the Welsh government their FOI data is an overview, not a localised source.
Be SPECIFIC in what you ask for, (no diverse mentions of 'deaf' or 'Deaf'), not even BSL will get HoH their data specifics, as health statistics are focused on the disability and treatment, not the social aspect, access, or rights areas, in short, the clinical aspect. All trusts should be keeping records of what communication and language support they provide, again be specific as to what format you require data ON.
Do not state deaf access or HoH access but e.g. lip-spoken access, text support, note-taking support (And contacts) etc in this case. Including BSL will defeat any HoH FOI point. Sadly many system areas think BSL and deaf and HoH are one and the same thing, awareness in Wales is as poor as elsewhere in the UK. If they respond in that 'Deaf' 'inclusive' vein send in another FOI which is more accurate to your need.
NOTE: Although some BSL interpreters do provide lip-spoken support, records suggest only TWO out of 49 of them are suitably qualified to do so in Wales. Wales has over 300,000 patients with hearing loss issues. Another note to remember is some areas may ask for a fee, albeit ATR believes there is none to be paid in this case as this isn't a medical data FOI.
Use the information below, as a start point. The seven Local Health Boards (LHBs) in Wales are:
. Abertawe Bro Morgannwg University Health Board.
CONTACTS: To submit a Freedom of Information Act request please email: FOIA.Requests@wales.nhs.uk or alternatively, you can contact: FOIA Team, ABMU Health Board, ABM Headquarters, 1 Talbot Gateway, Port Talbot, SA12 7BR.
. Aneurin Bevan Local Health Board.
Freedom of Information - Contacting us and submitting a request for information. If you wish to submit a Freedom of Information request, you can contact us in a variety of ways:
By Email: Please email us at FOI.ABB@wales.nhs.uk. Your emails will be opened during normal office hours, Monday to Friday.
St Cadoc's Hospital
Tel: 01633 435956
. Betsi Cadwaladr University Health Board.
CONTACTS: Freedom of Information Requests and Subject Access Requests can be sent by email to firstname.lastname@example.org
Information Governance Office
Betsi Cadwaladr University Local Health Board
Wrexham Maelor Hospital
. Cardiff & Vale University Health Board.
Cardiff and Vale UHB Headquarters
University Hospital of Wales (UHW)
Cardiff CF14 4XW
Tel: 029 2074 7747 or Fax 029 2074 6406
. Cwm Taf University Health Board.
To make an FOIA request.
Freedom of Information requests can be sent via:
Post: Freedom of Information Officer, Cwm Taf University Health Board, Ynysmeurig House, Navigation Park, Abercynon, CF45 4SN
Contact 01443 744800 if you wish to speak to a member of the team.
. Hywel Dda Local Health Board.
Requests must be made in writing by letter, fax or email to the Freedom of Information Officer:
The Freedom of Information Officer
Hywel Dda University Health Board
St David's Park
Job's Well Road
Tel: 01267 239730 or Email: FOI.HywelDda@wales.nhs.uk
. Powys Teaching Health Board.
A difficult contact to locate, although there is a link to the FOI rules, ATR initially got 3 'Not FOUND' result for this trust. Rooting about for 20 minutes (!) we found these contacts.
Please email us at email@example.com or write to us:
Information Governance Team
Powys LD3 0LU
Tel 01874 712642/2763