Monday, 22 April 2019

Blind and deaf Universal Credit claimants 'humiliated'

Would not work in Wales, they are closing libraries anyway, and libraries don't possess the equipment to enable the blind to use them, let alone funding BSL support!  

MSP Kevin Stewart has hit out at DWP chiefs over advice given out to those with sight and hearing loss. 

Kevin Stewart said blind people without internet access had been advised to fill in Universal Credit applications in a library. The advice poses security risks for anyone sharing financial details in a public area, the Aberdeen Central MSP warned. He also claimed people with hearing difficulties were told to book own sign language interpreters over the phone at potentially extra costs. 

Stewart demanded answers from the UK Department for Work and Pensions after a north-east charity raised concerns with him. He said: “I think many people will be absolutely stunned to learn that the DWP may be advising people with hearing difficulties to book sign language interpreters over the phone, that blind people are being recommended to use public libraries to input personal financial information – but this is the kind of monstrous indignity I have come to expect from the Tories.” 

“The process of applying for Universal Credit – or even making changes to it – is proving to be a painful experience for many people. “Some of the DWP practices outlined to me by charities show nothing less than humiliation being inflicted on people simply for seeking help they are more than entitled to.  “It is unacceptable that the DWP is treating their responsibility to deliver support with such blatant contempt.

1 comment:

  1. Boy does this one ever hit home hard. Then again it's worse trying to be involved in the Deaf community when you're deaf and blind as you've already been made aware of by my previous videos on the matter.

    I can now hear, not perfectly but I can. I can enjoy music, conversations and the like. That's heresy to them. They yet don't know tactile signing, so what gives them the right to say what is or is not good for me?

    The American Social Security Disability system also has issues involving my benefits, I'm still fighting to keep them. A charity organization in my local area (operated by the Catholic Church of all places) are assisting me with legal costs.

    Meanwhile I've been looking around yet again for employment, but due to my disabilities compounded, employers admit outright to me now that I'm too much of a safety risk which I honestly don't blame them for, I agree with that statement. I'm a risk to myself and others in a work environment.