Saturday, 20 April 2019

No Interpreters available for Some Scots..


Complaints: Christopher Plummer and Eileen Cassells claim there is a lack of support for deaf people in the region
I doubt 25 part-timers attending awareness classes is going to cut it.  The fact remains BSL activism is constantly demanding more deaf use/access BSL primarily full in the knowledge there is no support for them to use it after.  Creating demand may well be the point but, do deaf use terps anyway? As many as 60% don't but use family instead.  Thus killing off the very demands they are making.  Catch 22.

"Deaf people in the region are being let down by the lack of a full-time British Sign Language interpreter, it has been claimed. 

Two local deaf people say many are being forced to leave the region as a result of the poor level of support on offer to help them. The region’s previous full-time interpreter, who had served the area for 20 years, retired in December 2017, and Dumfries and Galloway Council has so far been unable to attract anyone as a permanent replacement. 

It means that deaf people are left to face a lottery of whether signing support will be available for crucial appointments, with both the council and NHS reliant on the use of interpreters based at Glasgow firm Sign Language Interactions. One of those impacted is 28-year-old Christopher Plummer from Dumfries, who lost his hearing at just eight weeks old after contracting meningitis. Christopher, who requires the use of a cochlear implant, said: “The council promised us about getting a full-time interpreter, but they haven’t managed to find anyone and so interpreters are now having to travel two hours to Dumfries for appointments. 

“We need interpreters for things like hospital appointments, or the bank, social workers, that kind of thing. I can get an appointment tomorrow, but if they can’t find a signer to come along, then I might have to reschedule until one is available. “There can also be problems with things like bad weather, because the interpreters from SLI might not make it down to Dumfries if there is bad weather. It’s unfair on the signers to have to travel down and I don’t feel as if the council ever listen to us.” 

Those complaints are echoed by 52-year-old Eileen Cassells, who moved to Dumfries 23 years ago from her native Ayrshire. She was born profoundly deaf and uses a pair of cochlear implants, but still finds it difficult to communicate with people. Eileen told the Standard: “I was told when I first moved that there was very poor support for deaf people in the region. “I find trying to book interpreters pointless and I tend to rely on my sister a lot, but that is difficult because she works so I find myself having to cancel a lot. “When I went for an audiology appointment recently, it was frustrating that none of the staff knew BSL and were just shouting people’s names out. 

I strongly think audiology should have someone who knows BSL, especially when they are working with deaf people.” A council spokesman confirmed that it was not currently advertising a vacancy for an interpreter after an external recruitment campaign was unsuccessful. And a spokesman for NHS Dumfries and Galloway, said: “The board has access to British Sign Language (BSL) interpreters and arrangements are in place for booking these. “However, we are aware that availability of interpretation and the supporting systems and processes locally needs to be improved. 

We are committed to doing so and a number of actions are underway to address these issues, including the planned introduction of video interpreting. “A number of awareness-raising activities are also underway to assist staff to manage interpretation requests. As part of these activities, funding has been provided to allow 25 staff to attend deaf awareness training.”"

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