
"There is no clear law regarding admitting dogs, or, the awareness we don't just have dogs, Why the wider and wider inclusion of assistance animals to include the deaf and those with no visible issue has meant business wants a clear identification process and licences introduced.
The health and safety law also conflicts with the access law so needs sorting out. When in doubt, business finds it easier to ban to protect themselves, it is far from clear who is liable if or when an assistance animal causes injury or annoyance to others, disabled are resisting allocated areas, claiming it is discrimination. The UK has also identified opportunist pet owners taking their animals into shops and restaurants falsely claiming they have an issue when they don't.
Some public areas opposed the deaf, on the grounds they should not have their dogs admitted as they are not trained to support as the blind dogs are, thus non-essential assistance animals in that respect. Deaf respond with 'They are psychological/emotional support animals' and staff have no idea what that means. They can acknowledge a 'deaf dog' alerts a deaf person to a doorbell or other sounds, but fail to see how that makes them eligible to enter food areas in the public domain.
For the deaf does this mean they are claiming admittance because they have mental health issues? a hidden disability? or, because they are deaf and cannot leave home without a dog? Some kind of registration process, monitoring, and a definitive ruling is essential to validate, to get rid of the confusion, else the door is literally wide open to anyone with a dog.
For the deaf does this mean they are claiming admittance because they have mental health issues? a hidden disability? or, because they are deaf and cannot leave home without a dog? Some kind of registration process, monitoring, and a definitive ruling is essential to validate, to get rid of the confusion, else the door is literally wide open to anyone with a dog.
Do not other customers have rights? apparently not, which is another issue, as other customers may be allergic etc... Should we be insisting assistance dog owners carry public liability insurance too?"